Help Center
Getting Started:
Here's all the info you need to start shopping!
- Register a New Account You do not need to open an account to shop on our store.
- Hours of Operation - Our On-line Store is open 24-7. Contact Us Here if you need help or have questions
Shipping:
How to get it there from here. Get answers to your questions about:
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Returns & Exchanges:
We know how it is. Sometimes, it's not quite right. That's why you can exchange or return your product(s):- Learn how to do Exchanges
- Request a Return Authorization Number
- Print out the Return Authorization Form PDF File
Frequently asked Questions:
Get answers to the most commonly asked questions:
- Far Infrared Therapy Questions
- What is Far Infrared
- Far Infrared Rays
- Far Infrared for Therapy
- Resonance Absorption
- Negative Ion's
- Medical Research
- Washing Instructions