Help Center

Getting Started:

Here's all the info you need to start shopping!

•     Register a New Account You do not need to open an account to shop on our store.
•     Hours of Operation - Our On-line Store is open 24-7. Contact Us Here if you need help or have questions

Shipping:

How to get it there from here. Get answers to your questions about:

•     Our Shipping Policy
•     Track your order

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Returns & Exchanges:

We know how it is. Sometimes, it's not quite right. That's why you can exchange or return your product(s):

•     Learn how to do Exchanges
•     Request a Return Authorization Number
•     Print out the Return Authorization Form PDF File

 

Frequently asked Questions:

Get answers to the most commonly asked questions:

•     Far Infrared Therapy Questions
•     What is Far Infrared
•     Far Infrared Rays
•     Far Infrared for Therapy
•     Resonance Absorption
•     Negative Ion's
•     Medical Research
•     Washing Instructions